Createthe futurewith us

Createthe futurewith us

Security Specialist

Job Description

Business Unit:

Summary:
The Security Operations Center Specialist works under general direction and will assume primary responsibility for monitoring internal and external security events with potential impact to Sr. Leadership, staff, business assets, reputation, and/or facilities. This individual will utilize analytic and problem solving skills to resolve security and access control requirements for employees, contractors, and visitors. Security Operations Specialist will provide support to our security contractors, process implementation and improvement, technical and project management, alarm monitoring, and critical incident response. Communication and customer service skills must be a priority when engaging with customers.

Shift:
- 3pm-11pm, Monday-Friday

Core Responsibilities:
- Write reports of daily activities and issues; such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Answers telephone, radio, and email communications and dispatches resources as required.
- Provides timely communications and actionable intelligence to support the protection of people, assets/intellectual property, facilities, and related interests
- Executes security policies and procedures for all locations and programs to ensure best practices are in place to protect people, property, and reputation
- Works closely with the Investigations team to maintain security awareness, support investigations, and resolve physical security issues
- Serves as the hub for the monitoring, analysis, and interpretation of risks and threats that may affect the business and ensure all physical security systems, both hardware and software, are functioning properly, and immediately notify appropriate stakeholders
- Identifies and communicates items requiring the attention of senior management and coordinates with Security Managers to provide necessary support of contract security activity
- Inspects SOC systems and functions to ensure procedures and protocols are in place to enable the timely and effective response to, and management of, incidents, alarms, notifications, calls and other activities
- Executes operational reports for Key Performance Indicators
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

- Other duties and responsibilities as assigned

Job Specification:
- Bachelors Degree or Equivalent
- Field of Study: Security Management, Criminal Justice preferred
- Generally requires 0-2 years related experience. 5-7 years preferred
- Certifications: PSP, CPP, EMR/EMT preferred

Skills:
- Excellent knowledge of access control, video management, and intrusion detection systems
- Experience with AMAG
- Experience with Genetec
- Proficient computer skills including Microsoft Office
- Strong customer service, communications, active listening skills
- Ability to identify critical issues quickly and accurately
- Ability to work in stressful situations
- Project management and attention to detail





 

Comcast is an EOE/Veterans/Disabled/LGBT employer