Sr. Specialist, Internal Comm., TPX
Under the direction of the Senior Director, Communications and Culture, the Internal Communications and Employee Experience Sr. Specialist will support the execution of communications plans and activities, and support employee experience programs and activities, in support of Comcast Technology Solutions. This individual will be a key contributor in a fast-paced, complex and collaborative environment.
-Provides communications support within the CTS organization, including communications around key programs and initiatives, company meetings and events, announcements, speaking engagements and other communications needs.
-Provides communications support related to the rollout of key business initiatives, long term goals and objectives.
-Activities may include drafting, editing, proofreading, and layout of content across print, online, video, digital media, including posting articles on company intranet.
-Carries out administrative aspects of communications, including event planning, distribution lists, delivery, invitations, etc.
-Writes and edits employee communications for digital signage, TPX newsletter and intranet posting.
-Assists in the execution of CTS live broadcasts and other company meetings, and with employee experience programs and events.
-Supports communications programs and activities related to voice of the employee programs (eNPS, YourVoice and Culture Action Teams).
-Supports new employee onboarding and employee recognition programs.
-Other duties and responsibilities as assigned.
-Bachelor's Degree or Equivalent; business, communications, or journalism preferred.
-Generally requires 5+ years related experience.
-Ability to write quickly; distilling complex concepts into key messages is critical in a fast-paced environment.
-Strong professional demeanor and comfort interacting with senior executives across the organization and external contacts.
-Demonstrated ability to develop effective partnerships across the organization at all levels.
-Excellent verbal communication and interpersonal skills.
-Strong writing, formatting and proofreading skills
-Strong project management skills.
-Strong attention to detail.
-Ability to work within a deadline-driven environment.
-Ability to work independently, managing multiple tasks concurrently.
-Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
Employees at all levels are expect to:
-Understand our Operating Principles; make them the guidelines for how
you do your job
-Own the customer experience-think and act in ways that put our
customers first, give them seamless digital options at every touchpoint,
and make them promoters of our products and services
-Know your stuff-be enthusiastic learners, users and advocates of our
game-changing technology, products and services, especially our digital
tools and experiences
-Win as a team-make big things happen by working together and being
open to new ideas
-Be an active part of the Net Promoter System-a way of working that
brings more employee and customer feedback into the company-by joining
huddles, making call backs and helping us elevate opportunities to do
better for our customers
-Drive results and growth
-Respect and promote inclusion and diversity
-Do what's right for each other, our customers, investors and our
- Bachelors Degree or Equivalent
- Generally requires 5-7 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer