Comcast Careers

Franchise Delivery Consultant

Hamilton, OH
Other (Telecommunications)


Job Description

Business Unit:

Job Summary:


Responsible for managing the complete life cycle of straight-forward to moderately complex projects, including approval, planning, execution, and closeout to ensure planned results are achieved on time. Develops budgets, timelines, and ensures progress-to-plan, as well as tracking critical project achievements. Works with vendors and team to establish and achieve goals. Coordinates the activities of a cross-functional team including exempt and non-exempt employees. Works with moderate guidance in own area of knowledge.

Core Responsibilities:

  • Manages all assigned projects to completion, ensuring on-time delivery, meeting of budgetary demands, and maintenance of overall project ownership.
  • Uses formal processes and tools to manage resources, budgets, risks, and changes.
  • Identifies project scope and objectives. Manages a cross-functional team including third party vendors and other resources; coordinates activities to achieve goals.
  • Develops, maintains, and manages detailed project plans, action item registers, and major milestone timelines for all assigned projects. Plans and directs schedule and budget.
  • Coordinates resources and needs, developing and maintaining regular contact with vendors for support and services.
  • Maintains communication with stakeholders. Provides status reports to Project Managers, vendors, stakeholders, and resources.
  • Facilitates project meetings.
  • Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.

Job Specification:

  • Bachelors Degree or Equivalent
  • Business
  • Generally requires 2-5 years related experience

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job
  • Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
  • Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
  • Win as a team-make big things happen by working together and being open to new ideas
  • Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
  • Drive results and growth
  • Respect and promote inclusion and diversity
  • Do what's right for each other, our customers, investors and our communities





Comcast is an EOE/Veterans/Disabled/LGBT employer