Comcast Careers

ServiceNow Developer

Philadelphia, PA; Greenwood Village, CO
Technology (Technology - Software Engineering)


Job Description

Business Unit:

As a successful ServiceNow developer in Comcast Reliability Engineering, you will do much more than build applications, infrastructure, tools, and people. You will be part of the team that is building new business applications, process automation and business insight capabilities that enable world-class operational excellence for our technology & business organizations. In addition, you will be crucial in supporting the end-to-end customer experience that will drive continuous improvements across the organization.


The ideal candidate will .
-Be great fun to work with. The right candidate will love what they do and instinctively know how to make work fun.
-Have strong project, product management, and business management experience. The successful candidate will be part of the ServiceNow development team that is defining the future of operations for Comcast Cable.
-Have a strong understanding of software development and business process engineering in the ServiceNow application.


Qualifications:
- 3+ years experience with ServiceNow, developing core ITSM modules including Incident, Problem, Change, CMDB, Asset, NotifyNow, and Asset Management
- ServiceNow Admin Certification
- Expertise with workflows, catalog items, Business Rules, Inbound email actions, script includes
- Experience with web service integrations (REST, SOAP), Mid Server configuration
- Strong verbal and written communication skills and demonstrated technical leadership


Preferred Qualifications:
- Experience with large scale, enterprise ITSM implementations
- Ability to handle multiple competing priorities in a fast-paced environment
- Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, SDLC, Change Management, and Incident Management
- ITIL v3 certification
- ServiceNow Certified Implementation Specialist, ServiceNow Certified Application Developer


Job Specification:
- Bachelor's Degree or equivalent- Engineering, Computer Science
- Engineering, Computer Science
- Generally requires 5-8 years related experience





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