Comcast Careers

Director, Voice Product Management/Deployment

Philadelphia, PA
Technology (Technology - Product Development)

Job Description

Business Unit:


Responsible for product management activities for a Hosted VoIP product

line. Leads a team of specialists to achieve product and team objectives and

keeps leadership team informed of key developments and issues. Provides

leadership, direction and vision for cross functional team. Develops and

implements strategy for Hosted the VoIP product. Provides input to developing

and managing budget.

Core Responsibilities:

- Directs, establishes, maintains, and plans the overall policies and

goals for a product management department.

- Sets new Hosted VoIP product strategy for program or product group.

- Applies VoIP expertise in state-of-the-art product technologies and is

relied on by top management to serve as a proxy for the market.

- Defines, develops, and implements standard operational frameworks for


- Coordinates with sales and marketing to assess client and industry

needs and identifies possible solutions to meet those needs.

- Accountable for profit and loss or budgetary management of assigned


- Develops business cases and supporting documentation.

- Oversees development of assigned new products and services and ensures

customer's needs are met. Provides product support and documentation

and develops of product materials.

- Manages lifecycle of new products and services.

- Demonstrates excellent project management skills, with a proven track

record of successful delivery of projects on time, in line with budget

expectations and to strategy.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.

Job Specification:

- Bachelor's Degree or Equivalent

- Business Acumen

- Generally requires 10+ years related experience

- Voice experience preferred

- Broadsoft VoIP platform experience preferred

- Exhibits a strong sense of urgency, makes fact-based decisions quickly and efficiently.

- Thrives in a fast paced environment.

Comcast is an EOE/Veterans/Disabled/LGBT employer