Comcast Careers

Xfinity Sales Professional (MDU)

Richmond, VA
Sales (Sales - Residential)

Job Description

Business Unit:

Job Summary:
Responsible for the promotion and sale of Comcast products and services
to include video, high-speed Internet, voice and XFINITY Home. The
primary focus is on developing and maintaining lasting relationships
with property management that is conducive to the ongoing sales of
Comcast products and services to customers within multi-dwelling units.
Utilizes advanced knowledge of Comcast's products and services as well
as sales process experience to maximize sales and effectively work
assigned turf.

Core Responsibilities:
- Demonstrates an advanced knowledge of Comcast products, promoting and
selling offerings to individual customers by knocking every door within
assigned territory. Displays thorough and recent competitive knowledge
of features, benefits, product differences, pricing, and campaigns for
video, high-speed internet, voice and XFINITY Home.
- Effectively communicates and develops rapport with customers.
Evaluates individual customers' existing and potential product needs and
makes recommendations. Increases customer understanding of Comcast
products and pricing models as well as competitive advantages over other
service providers. Evaluates competitive offers and frames response to
show the benefits of Comcast.
- Possesses functional knowledge of selling reflective of 2-3 years
experience in the field.
- Creates and executes turf management plans without assistance,
utilizes experience-based sales technique, operates independently.
- Shows confidence in selling ability.
- Displays competent time management and organizational skills.
- Meets and exceeds sales goals as established by local market.
Independently establishes and organizes daily sales activities.
Generates business through established and approved methods of lead
generation. Implements effective sales closing techniques to ensure
product installation goal is achieved.
- Demonstrates a consistent record of success in residential canvassing
sales environment with emphasis on business to consumer sales.
- Displays thorough and advanced understanding of video, high-speed
internet, voice and XFINITY Home.
- Possesses effective communication, organizational, and people skills,
as well as strong customer service skills.
- Illustrates strong technical capability (computer knowledge, billing
system, databases).
- Must meet the physical requirements of the job including, but not
limited to, the ability to walk and/or travel door-to-door for
considerable distances in all types of weather conditions.
- Where applicable, obtain and maintain any credentials and/or licenses
necessary to sell and/or design alarm systems as required by law.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.

NOTE: This job is being posted for our Richmond VA location. Candidates can also be considered for our Dover DE, Baltimore MD, Manassas VA or Greenbelt MD, locations.

Job Specification:
- High School Degree or Equivalent
- Generally requires 2-3 years related experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer