Comcast Careers

Strategic Relationship Associate

San Francisco, CA
Sales (Sales - Media)

Job Description

Business Unit:


FreeWheel is hiring a San Francisco- based Strategic Relationship Associate (SRA) who will report to the Senior Strategic Relationship Director on the west coast. In this position, you will work in the Strategic Relationship Management team, responsible for ensuring that FreeWheel always has close relationships with its clients across all levels. The ideal candidate will comfortable developing relationships, managing a sales revenue book of business, and solving highly complex business and technical problems in the New TV ecosystem .


·Relationship Associate to Senior Strategic Relationship Director

  • Associate Responsibilities

    • Work alongside the Senior Strategic Relationship Director to help large clients execute on their business goals

    • Identify key upsell or advisory services sale opportunities and handoff to the Senior Strategic Relationship Director account owner

    • Develop mid-level relationships to further solidify FreeWheel's place in the client's tech stack

  • Develop Client Relationships

    • Relationship account management, whereby the SRA builds relationships across a client's organization at both executive and non-executive levels

    • Deeply understand each client's business including business models, key operating statistics, high-level technical architectures, key partnerships, and company organizational structure and builds strategic account plans accordingly

  • Manage Communication

    • Handle business escalations for assigned accounts

    • Assist in prioritizing workload within and across assigned accounts

    • Possess the leadership skills necessary to work with a large and complex client, acting as the primary point of contact for all revenue and related strategic initiatives

Sales/Book of Business for smaller dedicated accounts

  • Consistently hit revenue and booking targets

    • Being the single point of contact and general manager for a dedicated book of business and consistently hit sales revenue goals

  • Have foresight into your misses and an ability to act on those misses (i.e. understanding why you might not make the number and having a plan of what to do about it)

  • Identify areas of growth where customer may leverage additional FreeWheel technologies and services

  • Ability to be able move opportunities through the sales cycle to completion

  • Handle contracting, negotiation and pricing for up/cross sell opportunities

·Solution-Based Thinking

  • Diagnose Solutions

    • Identify and diagnose solutions around client needs

    • Solutions aptitude and knowing what you have to sell to your customers

    • Partner with Sales Solutions team to identify and present Freewheel solutions to clients

  • Market Ecosystem

    • Understand the online video business, the TV and cable industry (in particular, how to work with MVPDs), and the challenges facing a typical enterprise media company

    • Understand where FreeWheel fits into the broader technology space and how the different vendors in the "Lumascape" fit in with our business.

    • Work with the Partner team to identify potential leads to form a broader partnership with.


  • 3-5 years of experience in a consultative, client-facing role with a SaaS technology company, media or advertising company

  • Bachelor's Degree or the equivalent; MBA a plus

  • Strong understanding of the media landscape

  • Strong understanding of the interplay between MVPDs and programmers

  • Strong presentation, communication and sales skills

  • Willingness to travel 20%

  • Demonstrated passion and talent for technology. Candidate must have the capability to be conversant with Product and Technology leaders both internally and across our client base; Sales Engineering or Product Management experience a plus

Life is short. Work someplace great.

FreeWheel offers a dynamic, flexible work environment with competitive salary and benefits packages. The challenges we solve are serious, but we're not. We have fun everyday because we love what we do. We are on a mission to shape the future of television and this is your chance to be part of it. Want to join the team that's already thinking about what TV is going to look like five years from now?

Comcast is an EOE/Veterans/Disabled/LGBT employer