Comcast Careers

Analyst 2, Finance (Bus Ops - Customer Service)

Centennial, CO
Finance and Accounting (Finance and Accounting)

Job Description

Business Unit:

Job Summary:
Responsible for providing business performance analysis, reporting, and forecasting as an independent contributor. Maps metrics against the Company's operational and financial plans through tactical/strategic goals to ensure alignment and focus. Creates and facilitates reporting and analysis to evaluate operational initiatives and drive operational efficiencies. Reports financial/operational analysis to senior management in support of functional business objectives. Works with moderate guidance in own area of knowledge.
Core Responsibilities:
- Conducts various statistical and financial reports, as assigned. Gathers analysis and creates reports.
- Assists in budgeting, forecasting, variance analyses and related reports, as assigned.
- Conducts financial research, analyzes financial performance against objectives, and determines emerging financial trends.
- Maintains statistical/financial databases.
- Performs additional Business Operations duties and tasks as required.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Job Specifications:
- Education Level: Bachelor's Degree or Equivalent
- Field of Study: Finance or Accounting
- Years' Experience: Generally requires 2-5 years related experience
Additional Requirements:
- Operational knowledge of Comcast Customer Care/Call Center Ops Metrics preferred
- Experience with Excel and PowerPoint
- Advanced reporting/analytic capabilities
- SmartView/Hyperion Essbase a plus
- Prior P&L exposure preferred: budgeting, forecasting, variance analysis
- Ensures accuracy of data through partnerships with team members. Provides day-to-day validation and spot checks.
- Ability to communicate well to multiple levels throughout the organization

Comcast is an EOE/Veterans/Disabled/LGBT employer