BSR 1, SMB DIRECT SALES
Responsible for inbound telesales of Comcast services to small-to-medium
- Meet and exceed sales quotas by generating sales from inbound calls
and follow-up with potential customers to sell Comcast Business Services
products or services.
- Ensure CRM software is accurate and up to date on daily basis.
- Manage the customer relationship from initial call, through close to
resolve on the first call or escalate appropriately.
- Deliver best-in-class customer experience and represent Comcast
Business Services in a professional and courteous manner to prospects
- Keep up-to-date on product knowledge, industry information, and
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
- High School or Equivalent
- Generally requires 0-2 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer